FAQs
General
Q: What is Luxe Transitions, Inc?
A: Luxe Transitions is a white-glove concierge service that manages every detail of life’s biggest transitions - relocations, downsizing, estate changes, or luxury vendor coordination. We focus on affluent clients who value time, discretion, and seamless execution.
Q: How is Luxe Transitions different from a moving company?
A: We are not a moving company. Instead of trucks or labor crews, we manage a curated network of trusted, high-end service providers—such as designers, realtors, art handlers, estate planners, and relocation specialists—on your behalf. Think of us as your project manager and personal advocate.
Services
Q: What types of transitions do you manage?
A: We specialize in:
Luxury relocations and estate downsizing
Coordinating high-value asset transfers (art, antiques, wine, jewelry, etc.)
Vendor management (designers, contractors, realtors, financial/legal advisors)
Seasonal or second-home management
Discreet personal lifestyle transitions
Q: Do you handle international moves?
A: Yes. We work with vetted international relocation partners to ensure smooth cross-border transitions.
Q: Can you customize services?
A: Absolutely. Every engagement is tailored. Our tiered packages (Silver, Gold, Platinum) are starting points, but we design solutions based on your priorities.
Packages
Q: What packages do you offer?
A:
Silver (Foundation)
Gold (Concierge)
Platinum (Bespoke)
Monthly Retainers (ideal for seasonal clients or estate managers)
Q: How do I know which package is right for me?
A: During our consultation, we’ll discuss your goals, timelines, and scope. We’ll then recommend a package—or build a custom plan—that matches your needs.
Process
Q: How do I get started?
A: Contact us to schedule a confidential consultation. We’ll map out your transition, identify the right vendors, and provide a clear engagement plan.
Q: Do you oversee everything directly?
A: Yes. We serve as your single point of contact, coordinating all vendors, timelines, and logistics. Our role is to reduce stress and ensure every detail is handled to our standards.
Q: How do you ensure quality?
A: We only work with vetted, high-caliber partners who share our standards for discretion, professionalism, and white-glove service.
Payments & Policies
Q: Do you require a deposit?
A: Yes. Engagements require a deposit to begin, with structured payments based on scope and timelines.
Q: Are your fees refundable?
A: No. All fees are non-refundable, as outlined in our engagement agreements.
Q: How do I pay?
A: We accept ACH, wire transfers, and major credit cards.
✨ Our promise: Transitions don’t need to be overwhelming. Luxe Transitions ensures that your next chapter begins with ease, elegance, and peace of mind.